Who we are
Ace Computer Repairs Eastbourne, we are certified to service, upgrade & repair Apple Mac and PC computers. Our website address is: https://www.acecomputer.co.uk.
What personal data we collect and why we collect it
When visitors use our contact form to communicate with us, we collect: name, email address and information about your enquiry.
If you use our contact form on our site you may save your name, email address in cookies. These are for your convenience so that you do not have to fill in your details again in future. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
IP address monitoring
We collect, process & store IP addresses in order to improve our website’s security and monitor unethical behaviors.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We may use Google analytics in order to determine our website’s performance by monitoring the number of users entering our website and time duration they spend on each page.
Who we share your data with
We Do not share your Name or Email address with anyone. We may use your provided information about your hardware with the manufacturer or supplier.
How long we retain your data
We only retain the personal data collected from the user for a Limited period of time, which is as long as we needed to fulfil the purpose for which we have initially collected it.
(unless otherwise required by law we will retain and use information for a year).
What rights you have over your data
You can request to receive an exported file of the personal data we hold about you (with in a month of request), including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Upon request your information can be sent to the same email address you have provided.
Your contact information
We will keep your contact information for further correspondence and support unless you request us to remove it from our contact list.
How we protect your data
Your personal data will not be stored on our website. Your personal data will be encrypted & transferred to our local secure system where it will be processed immediately.
What data breach procedures we have in place
In case of data breach we will inform you within 24 Hours of the incident.
Data Protection Officer
Ace Computer Repairs Eastbourne
2 Framfield Way, Eastbourne.
Tel: 01323 400485